Collection: FAQ

Collapsible content

How to sell the contents of a storage unit?

You may have seen storage auctions on TV with bidders flocking over a single unit. These units are usually abandoned and are sold to cover any debts with the remainder going to the owner. If you are not delinquent it can be a little more difficult. You can still send it to auction but you have no idea what you will receive. We will make an up-front cash offer and you do not have to worry about the final bid.

What type of items do you purchase?

We purchase everything! From household goods like dishes, glassware, small appliances, rugs, decorations and clothing to books, comics, DVDs, toy models, jewelry, watches, power tools and much more!

Do you offer estate clean-outs?

Yes! We can clean out the entire contents of an estate in order to prepare it for a sale or move.

Do you buy everything or just select items?

We will take everything and either re-sell or dispose of items with no value. You do not have to worry about cleaning anything out of your unit.

Do you charge for your services?

No! We do not charge to box or clean your unit. We pay you!

How does the process work?

Give us a call or email and send a few pictures. Please make sure the unit is well lit and it shows the entire contents along with a few close up shots. We recommend sending at least 3-5. Contact Us now.

How do I contact you?

Contact Us via email, text or phone to get started.

How long will it take?

We can be anywhere in the country within 48 hours. If you are on a deadline let us know and we can definitely work with you.

What areas do you service?

We are located in the Los Angeles are but serve the entire United States.

Do you bring boxes? Do you pack everything or doI need to help?

Yes! We bring all needed supplies and man power. You do not have to do anything or even be on site.

What do you pay per unit?

It depends! Units with collections or other high value items will of course receive a premium while typical household lots will be on the lower end. Contact Us for an estimate.

How do I get paid?

We are able to pay cash or use any of the major payment services including PayPal, Venmo, Zelle, Cash App, or wire.

Do I have to be on site when you pick up?

No! We just need access to your unit so all you would need to is arrange this with the facility management. We will need permission to be on the property as well as some way to get into the locker itself.

How  do you access the unit if I am not there?

You will need to work with the management of the facility to coordinate access to the unit. Make sure ahead of time that we are allowed to be on property on your behalf.

What else do I need to do after you pickup the unit?

Nothing! Just make sure everything is in order with the facility and you have taken care of the rental agreement or any other paperwork required to close down the unit.

I just moved. Will you purchase my storage unit contents even though I am out of state?

Yes, that is not a problem! As long as we are granted access by the facility and have a way to get into the unit.

Can I sell a deceased relatives storage unit?

Yes! You will have to work with the facility in order to transfer ownership and gain access for us to be on the property.

How do I auction a storage unit?

You can send your unit to auction through a site like Storage Treasures. People will bid but you never know what your unit will sell for. If you want to ensure you get the best price Contact Us for a cash offer!

What is the fastest way to empty a storage unit?

Contact Us! We will come and haul away the entire contents on even the tightest schedule to help you avoid any more unnecessary monthly fees.

What happens if I “abandon” a storage unit?

When you miss a few payments a storage unit is considered abandoned. The facility then has the right to auction off the contents and take what they are owed in back rent. They pay any remaining proceeds to you, but that rarely happen. Due to nonpayment your credit also takes a hard hit which is often difficult to recover from.

Do you also purchase vaults?

Yes! We do purchase vaults.

What size units do you purchase? Do you purchase more than one at a time?

Yes! We are capable of processing very large units or multiple. We also specialize in vaults, pods and other types of storage.

What do you not purchase?

We do not purchase units that are mainly trash, soiled goods, large appliances or damaged furniture. We also do not purchase units with chemicals, biohazards (medical) or other potentially dangerous or illegal substances.